About

Your Trusted Technology Partner

My name is Don Baker. I have over twenty years in the Information Technology field. My technology experience is broad and deep. I would like to help you manage the information technology infrastructure you have now and adopt new technology in the future. 

I retired from Microsoft in 2021 after a sixteen-year career providing support to large enterprise and government customers. During my first twelve years, I was a Field Engineer providing onsite support to Department of Defense agencies in the area. As a Field Engineer, I supported the Windows Platform, Active Directory and System Center Configuration Manager (SCCM). I spent the next two years as an Azure Cloud Engineer (ACE) on an elite team providing support to the top twenty Azure customers in the world.  During my last two years at Microsoft, I managed a team of twelve Azure support engineers supporting critical U.S. Government cloud workloads. 

Prior to my time at Microsoft, I worked for a Consulting firm named Internosis for eight years. During my time at Internosis I specialized in Microsoft infrastructure and SCCM design and deployments.

Since retiring, I have been working with a small company to leverage several Power Platform technologies to improve the efficiency of the business. The business rents photocopiers for litigation support nationwide. The initial ask was to create an application that would enable them to track the maintenance history for seventy pieces of equipment at five locations. The first iteration of the application was delivered in three weeks. It enabled employees to review and update maintenance history including parts, work performed, service alerts and more.  In the following months, we added modules to track inventory in all locations, manage rentals and created multiple Power BI reports to provide real-time business intelligence.